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Where can I find my reviews?

Category: General

Both guests and hosts can get reviews.  To find your reviews as a host -  log into your account, then go to your space listing edit page and select ‘View in Guest Mode’ (desktop) or ‘Guest view of li...

How to leave a review multi dogs?

Category: Host

This FAQ is for Hosts that need to review multiple dogs from the 1 booking. When you have a booking that involves more than 1 dog you can now review them all at once from the 1 screen.  Start by logg...

Who can Host a space?

Category: Host

If you have a space, you have the potential to earn money. We hope to have all sorts of spaces, from small lush yards, to acreage properties and everything in between. Any space is useful for a Sniffa...

How to leave a review for a space?

Category: Guest

This FAQ takes you through where to find the review link so that you can let the host know how well they are doing. Start by logging into your account here Go to my Bookings Find the booking you’d li...

How to invite doggy friends during the booking process?

Category: Guest

Although we want to make sure that there are no strange dogs at your booking and therefore only allow 1 doggy booking at a time, you can ask your doggy friends to join your sniffari….Let’s face it, of...

How does our pricing work?

Category: Guest

The Sniffspace pricing you see on the site is the price per hour for up to 2 dogs from the same family. This is the full amount you will be charged to take your dog to the space. Both dogs must be reg...

Reporting an Injury

Category: General

Whilst using a sniffspace it is fair and reasonable to assume that accidents may happen. If you are injured during a visit and you feel we need to know, please email us about the incident at support@s...

Sniffspace Liability Insurance

Category: General

Public liability insurance Sniffspace now has the ability to protect approved residential homeowners who host with Sniffspace and registered guests approved to use the property against personal injur...

Updating your Dogs details like photos, vaccination record and vaccination due date

Category: Guest

You can update your dog's details at any stage in your account. This is vitally important when it comes to their vaccination details as we require all dogs to be vaccinated to attend a Sniffspace. If ...

Sharing your space on Social Media

Category: Host

The best way to get your space seen and booked is to share it across social media. Sharing across your FB feed, in community groups and on pages that you follow is a great way to get the word out loca...

How to find Questions in my account

Category: General

How to find your questions in your account: Login to Sniffspace Head to My account on the right Scroll down past "My messages" and you will find "My questions" **Please note - Questions are a 1-at-a...

Can I ask a question before I book a space?

Category: Guest

Absolutely you can! We know that many people will have extra questions they'd like answered by our hosts before booking a space so we've made it super simple for you to do. Here's how to ask questions...